We are committed to safeguarding your privacy. This policy applies where we are acting as a data controller with respect to your personal data.
We use cookies on our website. Insofar as those cookies may not enhance your experience of our website we will ask you to consent to our use of cookies when you first visit our website. Most browsers allow you to refuse to accept cookies and to delete cookies should you wish. In this policy, “we”, “u”; and “our” refer to thebiophilichub, and “you” refers to you using our website and our customers and agents.
Your personal data
Your personal data may include your name, address, email address, or telephone number for the purposes of your orders and business with us. Your data may be processed by us solely for the purposes of operating our website, providing our services to you, dispatching materials, communicating with you, taking payment, ensuring the security of our website and services, and maintaining backups of our databases. We will never share your personal details with a third party for any reason, except for the direct running of our business, unless we have acquired your direct consent. You can access your personal data by visiting your account when logged
into our website. You also have the right to confirmation as to whether or not we process your personal data and, where we do, access the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned, and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you with a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
Retaining and deleting personal data
Your personal data we process and retain for purposes relating to our business with you shall not be kept for longer than necessary. We will only keep your personal details on file in order to fulfill our services to you and to keep our customer service level high with you. If you wish us to delete all data we hold on you, we will within 14 days of receiving the written request and confirm to the best of our efforts that it is you who is requesting that and not an impersonation.
Amendments
We may update this policy from time to time by publishing a new version on
our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of any significant changes to this policy via email, mail, or private messaging system to ensure there is a communication trail ensuring our commitment to protecting your personal data.